Returns & Warranty

Returns

To be eligible for a return, a product must not be opened or used, and you can return your product within 30 days of purchase. SlipDoctors only covers the cost of returns if the error was caused by a team member or the courier. We do not cover returns for a change of mind or incorrect orders. If you would like to return your order, please email info@slipdoctors.co.uk with your order number to open a return case and receive detailed return instructions. All products must be returned and checked by the logistics team before a refund will be given.

Warranty & Disclaimer

SlipDoctors Guarantee all properly installed SlipDoctors products are guaranteed to increase the coefficient of friction of the surface for one(1) or two (2) years depending on the product applied, provided appropriate surface preparation and cleaning procedures are followed and no contaminants are present. If, at any time during the warranty period, the treated surface should lose its coefficient of friction, SlipDoctors shall at its option replace the product. This warranty is limited to replacement of the product only. SlipDoctors shall not be liable for any injury, loss or damage, direct or consequential, arising out of the use or the inability to use the product. Before application, User shall determine the suitability of the product for the intended use, and the User assumes all risk and liability whatsoever in connection therewith. No statement or recommendation not contained herein shall have any force or effect unless in an agreement signed by User and SlipDoctors. User assumes all risks and responsibility associated with disposal of the product. SlipDoctors cannot eliminate all possibilities of slip-and-fall accidents.

Let Us Help You

We know it can be difficult to understand which non-slip product to choose for your slippery surface. That is why our support team is always here to assist you. Feel free to give us a call at any time to discuss the best solution to fix your slippery floor.