SHIPPING INFO
Shipping and Returns Information
Shipping Policy
Thank you for choosing SlipDoctors for your shopping needs. We strive to provide prompt and efficient service to all our customers. All orders are typically processed and dispatched within 1 to 2 working days, although please be aware that this timeframe is not guaranteed. Orders submitted before 12:00 PM are usually shipped on the same day.
Shipping within England is generally free. However, some regions within the UK may incur a shipping fee. For shipments within the EU, please reach out to us at info@slipdoctors.co.uk for a personalized quote prior to making your purchase. Please note that we do not offer guaranteed next-day shipping or collection options at this time.
For further details on our returns policy, please refer to the information provided below. Should you have any inquiries regarding shipping or returns, please do not hesitate to contact us. We are here to assist you.
RETURNS
SlipDoctors run on a hassle free returns policy no matter the reason. We understand that at times things happen and decisions change after purchase which cannot be helped. A product must not be opened or used to be eligible for our free returns policy. If you need assistance returning your order please contact us with your order number for more information and process to return your order for a full refund. All products must be returned and checked by the logistics team before a refund will be given.
LET US HELP YOU
We know at times it can be dlifficult to understand which non-slip product to choose for your slippery surface. That is why our support team is always here to assist you. Feel free to give us a call at any time to discuss the best solution to fix your slippery floor.